The Luxury Institute Tells Us The Three Skills Of the “Luxury Customer Experience” That Can Work for Everyone Most brands in the luxury goods and services industry were late to the last decade’s digital transformation party. Others are resting easy because they have a website, have adopted e-commerce, have finally caught up to conducting virtual […]
As companies struggle to continue operations while adapting to the uncertainty of what’s to come post-pandemic, data and document management is critical to maintaining success. In 2019, the global digital asset management market reached a value of $3.4 billion—with the market anticipated to reach $8.5 billion by 2025[1]. This growth is caused by two major […]
By Milton Pedraza, Luxury Institute CEO and Richard Whitt, former Google Senior Executive Post pandemic, the rapid evolution of the personal data economy will have huge implications for the luxury industry. Our industry is one where client relationships are an inherent part of the business model. The only way ethical luxury brands can achieve true […]